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Cancellation Policy

We at Suite Escape greatly appreciate your loyalty, and we strive to offer excellent service to our guests. As a client, your services are taken very seriously, and an appropriate time is allocated to guarantee your satisfaction and comfort.

 

Our cancellation policy is to ensure that our villa runs smoothly and efficiently for all our guests. We appreciate your understanding and cooperation, and expect you to uphold your part of this commitment. Failure to cancel or reschedule in a timely manner may result in billing for scheduled services.​

100% refund of amount paid if you cancel at least 30 days before check-in.

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50% refund of amount paid (minus the service fee) if you cancel at least 14 days before check-in.

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No refund if you cancel less than 14 days before check-in.

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